Return Period

We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.

Eligibility for Returns

To be eligible for a return, items must meet the following conditions:

• The item must be in the same condition in which you received it.
  
• It must be unworn or unused, with all original tags attached.
  
• It must be returned in its original packaging.
  
• Proof of purchase or a receipt is required.
  

How to Request a Return

To initiate a return, contact us at electrabylloydtechsolutions@gmail.com. If your return is approved, we will provide you with:

• A return shipping label.
  
• Instructions on how and where to send your package.
  

Please note that items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you receive the wrong product. We will review the issue and work to resolve it promptly.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants).
  
• Custom products (such as special orders or personalized items).
  
• Personal care items (such as beauty or hygiene products).
  
• Hazardous materials, flammable liquids, or gases.
  

We also cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to exchange an item is to return your original purchase. Once your return is accepted, you can place a new order for the replacement item.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method.

Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.