This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website (“Site”).

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and the details required to process your purchases.

Device Information

• Examples collected: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.
  
• Purpose: to ensure the Site loads correctly and to perform analytics to improve our services.
  
• Source: collected automatically using cookies, log files, web beacons, tags, or pixels.
  
• Disclosure: shared with our platform provider (Shopify).
  

Order Information

• Examples collected: name, billing address, shipping address, payment information (such as credit card details), email address, and phone number.
  
• Purpose: to process payments, arrange shipping, provide invoices and confirmations, communicate with you, and screen orders for risk or fraud.
  
• Source: collected directly from you.
  
• Disclosure: shared with Shopify and third-party service providers such as payment gateways, shipping providers, and fraud prevention services.
  

Customer Support Information

• Examples collected: details you provide when contacting us for support (such as order details or correspondence).
  
• Purpose: to provide customer service and resolve issues.
  
• Source: collected directly from you.
  
• Disclosure: shared with service providers where necessary to assist with support.
  

2. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us at the email below to request deletion.

3. Sharing Personal Information

We share your personal information with service providers to fulfill our contractual obligations and provide services, including:

• Shopify: powers our online store. Learn more at Shopify Privacy Policy.
  
• Legal compliance: we may disclose personal information to comply with laws, regulations, subpoenas, or lawful requests.
  
• Third-party providers: such as payment gateways, shipping companies, analytics tools, or marketing services.
  

4. Behavioural Advertising

We may use your personal information to provide targeted advertising or marketing communications.

• Example: we use Google Analytics to understand how customers use the Site. Learn more at Google Privacy Policy. You can opt out at Google Analytics Opt-out.
  
• You can also opt out of targeted advertising via the following links:
  
  Facebook
  Google
  Bing
  
  
  

For more information, visit the Network Advertising Initiative.

5. Using Personal Information

We use your personal information to:

• Provide and deliver products and services.
  
• Process payments and arrange shipping.
  
• Communicate with you regarding orders, updates, or promotions.
  
• Screen for risk, fraud, or misuse.
  

6. Data Retention

When you place an order, we retain your personal information for our records unless and until you request its deletion.

7. Cookies

The Site uses cookies to improve your browsing experience, remember your preferences, and analyze site usage. Cookies may be functional, performance-related, or advertising-related.

You may control or block cookies through your browser settings. Note that disabling cookies may affect the functionality of our Site. For more information, visit All About Cookies.

8. Your Rights

Depending on your location, you may have rights under applicable data protection laws (including GDPR for EEA residents or CCPA for California residents), such as:

• The right to access, update, or erase your personal information.
  
• The right to object to processing or request portability of your data.
  
• The right to withdraw consent where applicable.
  

To exercise these rights, please contact us at the email address provided below.

9. Do Not Track

Please note that our Site does not alter data collection practices when a “Do Not Track” signal is detected, due to the lack of a consistent industry standard.

10. Changes

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations.

11. Contact

For more information about our privacy practices, to ask questions, or to file a complaint, contact us at:

Email: electrabylloydtechsolutions@gmail.com

If you are not satisfied with our response, you may contact your local data protection authority.